•Sharing an information between people within the enterprise that performed for the commercial benefit of organizations/company
•How a company shares information to promote its product/service to potential consumers
1. Sender/Encoder
2. Receiver
3. Messages
4. Channel/medium
Clarity of purpose is vital for the achievement of success and for making dreams come true.
Your dream or goal must be specific and clear, and should not be vague.
While it’s fun to daydream about being rich and successful, you have to know and define clearly what you want to get or to achieve.
Clarity of purpose is important for every kind of success, for losing weight, getting a new car or travelling abroad. If you don’t know exactly what you want, how can you get it?
When there is clarity of purpose you know what steps to take.
With clarity of purpose you focus on the goal, without wasting time or energy. Clarity of purpose is like focusing a strong source of light on your goal, so that you see it clearly.
Shared activity (feedback)
Process in which the effect or output of an actionis 'returned' (fed-back) to modify the next action. Feedback is essential to the working and survival of all regulatory mechanisms found throughout living and non-living nature, and in man-made systems such as education system and economy. As a two-way flow, feedback is inherent to all interactions, whether human-to-human, human-to-machine, or machine-to-machine. In an organizational context, feedback is the information sent to an entity (individual or a group) about its prior behavior so that the entity may adjust its current and future behavior to achieve the desired result.
Common set of symbols
Symbols saves time and space when writing. Here are the most common set symbols
The set is {1,2,3,...} or {0,1,2,3,...}
Focus on the need of the receivers
you have to focus on the thing that is being discussed in your business communication. because if you talk too much things, your partner will be confuseed and dont know what is the real purpose of the communication
Active Listening
Active listening is a communication technique used in counseling, training, and conflict resolution. It requires that the listener fully concentrate, understand, respond and then remember what is being said.
Politeness
Politeness is the practical application of good manners or etiquette. It is a culturally defined phenomenon, and therefore what is considered polite in one culture can sometimes be quite rude or simply eccentric in another cultural context.
Socio-psychological aspect
Social psychology is the scientific study of how people's thoughts, feelings, and behaviors are influenced by the actual, imagined, or implied presence of others. In this definition, scientific refers to the empirical method of investigation. The terms thoughts, feelings, and behaviors include all psychological variables that are measurable in a human being. The statement that others' presence may be imagined or implied suggests that we are prone to social influence even when no other people are present, such as when watching television, or following internalized cultural norms. Social psychologists typically explain human behavior as a result of the interaction of mental states and immediate social situations.
QUESTION:
1. what do you mean by "effective communication". how does the knowlege process help us in communicating effectively?
Effective communication is a key interpersonal skill and learning how we can improve our communication has many benefits. Communication is a two way process, so improving communication involves both how we send and receive messages.
2. What is major mistake in communication?
Racially Biased Comments Of executives surveyed, 72% said racially biased comments are a major blunder for men and 70% said the same for women. This is the top offense for good reason. These remarks easily offend or insult, reflect poor judgment and reveal low emotional intelligence, according to the researchers.
3. Why is desirable to avoid the use of jargon in business communication?
When writing business documents, it is recommended that authors avoid using technical jargon for the sake of looking smart. Instead, they should use it only when necessary with appropriate audiences who understand their significance. Using simple verbiage instead ensures understanding by a broad spectrum of users.
